Privacy Policy
Last updated November 13, 2024
1. Introduction
Citizens Tech LLC (“we”, “our”, or “us”), operating under the name TruAlert, is committed to protecting
the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our TruAlert mobile application and related services (collectively, the
“Service”).
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, phone
number, and password.
•Profile Information: You may choose to provide additional information such as your address,
emergency contacts, and personal preferences.
•Communication Data: We collect information you provide when you communicate with us or
other users through the Service
2.2 Information We Collect Automatically
- Location Data: With your permission, we collect precise location data to provide our personal
security services.
•Device Information: We collect information about your mobile device, including the hardware
model, operating system and version, unique device identifiers, and mobile network information.
•Usage Data: We collect information about how you use the Service, including the features you
use, the time and duration of your activities, and other usage statistics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve the Service and provide content or features that match user profiles or
interests
4. Sharing of Your Information
We may share your information in the following situations:
- With your consent
- With third-party service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With business partners with whom we jointly offer products or services
- In connection with a merger, sale, or acquisition of all or a portion of our company
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services,
comply with our legal obligations, resolve disputes, and enforce our agreements.
comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Security
We use reasonable administrative, technical, and physical security measures to protect your personal
information. However, no method of transmission over the Internet or electronic storage is 100% secure.
information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Choices
You can access, update, or delete your account information at any time by logging into your account settings. You can also opt-out of certain communications from us by following the unsubscribe instructions provided.
8. Children's Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Citizens Tech LLC DBA TruAlert
Orange County, CA
