How it works
01
Download and Sign Up
Get the TRUalert app on the App Store or Google Play. Sign up using your email and phone number, then choose a subscription plan that fits you and your loved ones.
02
Press in an Emergency
In any unsafe or uncertain situation, open the app and press the Emergency Button. This action immediately triggers a safety response.
03
Get a Notification
You’ll receive a prompt to expect a message from Noonlight—our trusted emergency dispatch partner.
04
SMS and Phone Assistance
From there, everything happens
via SMS and calls. Noonlight dispatchers will assess your situation and coordinate the appropriate help.
05
Incident Report in App
Once resolved, return to the app
to view a detailed report of what happened—perfect for documentation, follow-ups, or peace of mind.

Emergency Button
When every second matters, TRUalert gives you a direct line to professional dispatchers. Just one tap starts the emergency response process—no app navigation, no confusion. Whether you’re walking alone or facing an unexpected situation, help is always within reach.
No Tracking, Just Trust
We’ve eliminated invasive tracking. Instead of monitoring your location in real time, TRUalert leverages secure communication through Noonlight to get you the help you need, while protecting your privacy.

FAQ: Features and Functionality
What is the emergency button, and how does it work?
The Emergency Button instantly connects you with Noonlight’s certified dispatchers. When pressed, you’ll receive a notification to expect an SMS message. From there, Noonlight will communicate with you via text or phone call, assess the situation, and coordinate appropriate help.
What is Safety Pulse?
Safety Pulse is TruAlert’s community-based feature that lets users share and receive real-time safety updates from others in their area. From suspicious activity to urgent local alerts, Safety Pulse helps users stay aware and connected without relying on crime data overlays.
Can I view a history of my past emergency requests?
Yes. TruAlert’s Account History feature provides a timeline of your emergency activations and incident reports. You can refer back to these reports for personal tracking, documentation, or follow-ups as needed.
How does TRUalert ensure the safety of its users?
TRUalert partners with Noonlight, a trusted emergency dispatch platform that coordinates with 911 services across the U.S. Instead of relying on live tracking or security guards, your safety is managed through discreet, human-led communication that respects your privacy and acts fast when you need it.