How it works
01
Download and Sign Up
Download the TruAlert app from the App Store or Google Play. Create an account with your email and phone number, and choose a subscription plan that fits your needs.
02
Activate in an Emergency:
If you find yourself in a situation where you feel unsafe or threatened, simply open the TruAlert app and press the Emergency button.
03
Instant Location Pinpointing
TruAlert uses your phone’s GPS to pinpoint your exact location and immediately alerts our network of nearby security professionals.
04
Direct Communication
You can communicate directly with the responding security personnel through the app, providing them with any additional information or updates about the situation
05
Rapid Response
Our trained security professionals will arrive at your location quickly and efficiently to assess the situation and provide the necessary assistance.
06
Receive Follow-Up Reports
For every emergency request, TruAlert provides a detailed report of the incident, useful for any required follow-up with authorities, insurance claims, or even work documentation.
Emergency Button
When seconds count, TruAlert is there. Our one-touch Emergency Button instantly connects you with trained security professionals who can respond to your location in case of an emergency. Whether you’re walking alone at night, dealing with a suspicious individual, or facing any situation that makes you feel unsafe, help is just a tap away.
Real-Time Location Tracking
Ensure help arrives quickly and accurately to your exact location. TruAlert uses your phone’s GPS to pinpoint your location and guide security personnel directly to you, minimizing response times and maximizing your safety.
FAQ: Features and Functionality
What is the emergency button, and how does it work?
The emergency button on TruAlert immediately sends an alert to the nearest security personnel when pressed. Once activated, users can add extra details via text, and security staff will respond directly to the location provided.
How do Crime Maps and Alerts work?
Crime Maps and Alerts provide real-time data on local crime incidents and safety risks. Users can view crime hotspots, recent incidents, and navigate safer routes based on this data.
What is Safety Pulse?
Safety Pulse is a unique feature within the TruAlert personal safety app that empowers you to connect with your community in real-time. Share and receive instant updates about safety concerns, suspicious activities, and emergencies in your neighborhood. By contributing to Safety Pulse, you play an active role in creating a safer environment for yourself and others.
Can I view a history of my past emergency requests?
Yes, TruAlert includes an Account History feature that lets users view all past emergency requests. This feature helps track safety trends and provides follow-up documentation if needed.
How does TruAlert ensure the safety of its users and responders?
TruAlert carefully screens all security personnel and uses live location tracking to provide a secure and reliable response. Our app is built to ensure user and responder safety, with clear protocols and communication channels during every emergency.