How to Set Up and Use TruAlert: A Step-by-Step Guide for Students

Step 1: Download the TruAlert App

To get started, download the TruAlert app from the App Store (iOS) or Google Play Store (Android).

1. Open the App Store or Google Play Store on your smartphone.
2. Search for TruAlert.
3. Tap Download or Install.
4. Once installed, open the app.

    

Step 2: Create Your TruAlert Account

After launching the app, you’ll need to create an account.

1. Tap Sign Up and enter your email and phone number.
2. Create a strong password.
3. Verify your phone number with the confirmation code sent via SMS.

Set up your emergency contact information (trusted friends, family, or campus security).

Step 3: Choose Your Subscription Plan

TruAlert offers different subscription options to fit your safety needs.

• Monthly Subscription – $12.99 per month
• Annual Subscription – $129.99 (includes 3 emergency responses per year, with unused responses rolling over)

Select the plan that works best for you and complete the payment process.

Step 4: Set Up Your Safety Preferences

To enhance your security, customize your TruAlert settings.

• Enable Location Services – This allows the app to send accurate emergency responses to your location.
• Turn On Notifications – Get real-time crime alerts and safety updates.
• Customize Crime Maps – Choose your campus or residential area to monitor high-crime zones.

Step 5: How to Use the TruAlert Emergency Button

TruAlert provides instant access to security assistance with the press of a button.

1. Open the TruAlert app.
2. Tap the Emergency Button to request help.
3. The nearest on-duty security personnel will be notified.
4. You’ll receive a confirmation when security is en route.
5. Security personnel will have access to your location and emergency details.
6. After the response, you’ll receive a follow-up report for records or police reports.

Step 6: Using Crime Maps and Alerts

Stay informed about your surroundings with TruAlert’s Crime Maps and Alerts feature.

• View recent crime reports in your area.
• Get real-time alerts about incidents happening near your campus.
• Use this feature to plan safer routes when traveling at night.

Step 7: Stay Engaged with Safety Pulse

TruAlert’s Safety Pulse is a community-driven feature where students can share safety concerns and updates.

• Report suspicious activity.
• Receive alerts from other users about potential dangers.
• Stay connected with your campus safety network.